Everyone is an Executive -- of some
sort!...whether its Executive running the Company, or Executive running the Rest Rooms -
someone has to be in charge and take responsibility. But - one cannot be allowed to
exercise and account for responsibility, without having appropriate knowledge and
authority. And thats why this discussion begins with the following questions:
(1) What is; or constitutes; or designates; a person to be an
(2) Why are so many Executives - senior and junior - successful and wannabes (on the
way up) - CONSULTING - Executive Coaches?
I think I know the answer to the first question because I have been
Coaching People for almost 30 years. However, I decided to see how
others, who advertised themselves as Professional Coaches, answered these questions on
this very Internet. I typed in Executive Coaching on a search engine and
on the first run through over 7,000 sites were identified. I proceeded to review a
number of them. Having now done so, I would encourage anyone reading this essay to
do the same. I suspect that you will find, as I did, a wide variety of
Offerings by a quite Divergent group of individuals. Most of
these Coaches offered as their primary credential a Successful
Career in some Business Venture or Outstanding Communication Skills
learned in various academic or practical environments. It would seem that their
achievements are significant and that their Offerings are of value to many individuals who
are having mechanical or functional issues to deal with or overcome. There is also a
large number of very successful Seminar and Training Organizations that offer a wide
variety of one day or one week Programs to either Train the Executive or Train the Trainer
of Executives. These are usually CRASH COURSES, cost anywhere from one
to five thousand dollars ($5,000), and are great introductions to the topics
However, I would ask the reader just what it is that
he/she would be looking for from Coaching with a successful Business
Executive, a Communications Instructor, or a Coaching Course or
If its help with a Particular Problem or the need to learn a
Particular Technique, then by all means a Coach or a Program of the above description
would be a valuable choice.
It has been my experience that most Top
Executives (or gonnabes^) have achieved to their present level because they have a pretty
good Business Sense, and while they (everyone) could use better communication and
situational skills, these skills alone usually will not make them more successful.
WHAT THEN, IS AN ALTERNATIVE PATH TO FOLLOW IN
SELECTING AN EXECUTIVE COACH?
The purpose of this essay is to encourage you to ask: WHY would
a Coach with a Psychological and Business Consulting Background be a good choice and of
significant help in furthering my Personal Business Success?
- MY ANSWER -
As Psychologists we study numerous systems of how
people learn to learn, develop their feeling structures, and apply this combination of
intellectual and EMOTIONAL factors to all aspect of life and decision making.
All know that you call on us when you experience a serious
problem in your personal life. Psychologists are most frequently called upon for
help when there is difficulty in Marriage, trouble on the job, concern about a child,
depression, stress or anxiety in your emotional life.(Issues talked about in other
sections of this Web Page). Additionally, Psychologists historically have been
retained to deal with People Issues by Government Agencies, the Armed Services, Police
Departments, Sports Franchises, Employment Search Firms and even the Major Television
Networks. The rapidly changing work environment has led a leading Training
Organization (Linkage) to state that In the past 2 years, more than 40% of Fortune
1,000 Companies have named Chief Knowledge Officers, or Chief Learning Officers.
AND SO WE ASK -- Why wait until a serious
PROBLEM occurs to call on our Psychological expertise to help you in your People Related
Business Decisions? Wouldnt it make sense to be proactive and use Psychological
Assistance (Coaching) to be ahead of the issues to solve potential Business problems and
be prepared for change - both for yourself and for your employees? Of course, not
all Psychologists are prepared by Training and Experience to offer their services in this
capacity. But some of us are!
As stated in my Resume, I enjoyed a very
secure and successful Position as a Tenured Professor and Director of Psychological
Services at Merrimack College (14 Years) into the 70s. During those 14
years I served as a College Administrator and had the opportunity to Represent the College
on many Local Community Committees such as Drug Abuse Prevention, Mental Health Issues,
various Charitable Fund Raising Projects,etc. Representing the College gave me the
opportunity to work side by side with the leaders of a number of very large and
successful companies. These Decision Makers soon started to call me on a
Private basis and I was able to Consult on a variety of issues to Top Executives in such
complex companies as Raytheon, Gillette, Western Electric, Lawrence General Hospital,
Massachusetts State Prison System etc.... Seeing such a need for these services, I left
the position at the College in 1977 to be engaged FULL TIME as a CONSULTANT working not
only with locally based Companies but with such nationally known Companies as
Hoffman-LaRoache Drug Co; Gulf Oil; Certain-Teed; Quinn and Johnson Advertising Agency;
Questor Corp.; etc..... The above, of course, are examples of Companies and/or
Individuals who have seen the advantage of learning and using the tools of Psychology to
further their Business Objectives.
AND NOW, The CONCLUSION...Finally... (*\/*)
IF YOU - as The Decision Making
Executive - desire to understand better the Emotions and Feelings that
influence your Judgments and those of your Employees, wouldnt it make sense to
review your history and to plan your future by Consulting with a COACH who
has studied the nature and workings of these functions in all aspects of life and work!
As Executives become more aware of this it helps explain why Goldmans recent
book on Understanding Emotional Intelligence in Business is a runaway best seller.
The Workings of the Job are usually understood pretty
well by you and that is why you are where you are. What I have found, is
that to stay where you are and/or to move ahead requires that you question and
learn more about the Feelings that Govern your Decision Making (Emotional Intelligence).
Generally, the better you understand your Feeling Nature and that of your
Employees, the Better you should be able to motivate and direct productivity - on all
To this point, there is no end to the decisions
that Executives must make involving the Companys chief asset - P - E - O - P
- L -E........ Hiring - Firing - Evaluating - Training - Motivating - Coaching -
and PLANNING AHEAD........
I hope I havent worn you out with this
long essay. However, I am talking about a major investment and commitment on
both our parts, and it should be undertaken only if it makes sense (ON
BOTH OUR PARTS).
SO --- If you really are ready to take
that next step forward -- to challenge yourself and your employees to the fullest, and be
a leader into the next Century, than you are ready to call me, set up an interview, and we
will go from there!
Dr. Harrington is a Consultant to many
Organizations and Companies. A Book of Business is available upon request.
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